Let's Get In Touch

Hi! Have a question about your account, order, or our products? Feel free to send a message below! We look forward to hearing from you.

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Got Questions?

FAQ's

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept the following tenders: Visa, Mastercard, American Express, Discover, Amazon Pay, Google Pay, Meta, Shop pay and PayPal. 

At shows or in-person meets we may also accept Cash, Venmo, Cashapp or others.

WHAT ARE YOUR RETURN AND SHIPPING POLICIES?

Learn more about returns on our returns page here.

Shipping information can be found here.

Looking to exchange or return an item? Our returns portal can be found here.

DO YOU SELL GIFT CARDS?

Yes, we do! Shop our E-gift Card options here.

The purchaser will receive an email with the E-Gift card code to forward to the intended recipient.

Our E-gift Cards are non-refundable and do not expire.  

Promotion codes can't be applied toward the purchase of gift cards, sales tax, or shipping costs.

DO YOU HAVE A PHYSICAL STORE?

Not yet. We will announce that when we do.

CAN I PICK UP AN ITEM FROM THE STORE?

While we do not have a store currently, we do offer pick-up.

You will have to select pick-up at checkout and then schedule a pick-up time with our Founder directly.

Pick-up is at her personal address (or another location of your mutual choosing), and can only be completed during business hours as scheduled.

WHAT ARE YOUR SUSTAINABILITY POLICIES?

We believe that sustainability should be at the core of every business. You can read up on our sustainable practices and fair trade standards here.

TERMS AND CONDITIONS?

You can review Lore & Lotus' Terms & Conditions for using this website here: Terms & Conditions.

Our Privacy Policy and  Cookie information can be found in the Privacy Policy page.

Contact Info

info@loreandlotus.com
+17864489728